FAQ

A confirmation email with your tracking number will arrive when your order is shipped. Click the link or enter the tracking number on the carrier’s website to view the status of your delivery.

If your order arrives damaged or with missing items, please contact our customer support within 48 hours of receiving the package. We may need photos or additional information to help resolve the issue. Our team will work hard to fix the problem and make sure you're happy with your purchase.

If you need to cancel your order, please contact our customer service team as soon as possible. If your order has not been processed, we will be able to cancel it. However, if your order has already been processed or shipped, we will assist you with our return process.

We strive to process orders as quickly as possible. If you need to make changes, please contact our customer service team immediately. While we cannot guarantee order modifications once an order is submitted, we will do our best to accommodate your request.

Shipping costs are calculated at checkout based on your delivery address. We offer USPS Ground Advantage shipping. Enjoy complimentary Ground Advantage shipping on orders over $99 within the continental United States.

Delivery times vary depending on your location. Typically, orders are processed within 1-2 business days, and delivery can take 3-7 business days for domestic orders. Please refer to our shipping policy for more detailed information.

If you need to change the shipping address after placing an order, please contact our customer service team as soon as possible. While we will do our best to accommodate your request, please note that changes may not be possible if the order has already been processed or shipped.

At this time, we only offer shipping within the continental United States.

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 30 days of purchase for a full refund. The product must be unused, the seal must not be broken, and it should be in its original packaging. Please refer to our return policy or visit our return center to initiate a return.

After we receive your returned item, please allow 5-7 business days for processing. Refunds will be issued as store credit or, if requested, returned to the original payment method. You will receive a confirmation email once the return is completed. For further details, please refer to our return policy.

Our fragrances are made with 100% natural, organic, non-GMO grape alcohol and high-quality aroma compounds. We prioritize using safe and eco-friendly ingredients that are free from harmful chemicals, ensuring that you can enjoy our scents with confidence and peace of mind.

Yes, all Bald Glamour products are cruelty-free. We are committed to ethical practices and do not test our products on animals.

Our fragrances are crafted using a combination of natural and synthetic aroma compounds. We guarantee that all synthetic ingredients utilized are safe, non-toxic, and devoid of harmful chemicals such as parabens, phthalates, and carcinogens.

The longevity of our fragrances varies based on the scent profile and individual body chemistry. On average, our fragrances last between 4 to 6 hours. For extended wear, consider reapplying throughout the day using our roll-on perfume bottles in your preferred fragrance.

Store your fragrances in a cool, dry place away from direct sunlight and extreme temperatures to maintain their integrity. Keep the bottle tightly closed when not in use to preserve the scent.

Yes, we are committed to sustainability. Our products are made with natural, eco-friendly ingredients, and our packaging is designed to be environmentally responsible.

Absolutely! Our fragrances are designed to be layered, allowing you to create a unique scent that is personalized to your preferences. Experiment with different combinations to find the perfect blend that suits you.

Yes, Bald Glamour is proud to be Leaping Bunny Certified! This certification means that our products are cruelty-free and have not been tested on animals at any stage of product development. You can view our certification and learn more about our commitment to cruelty-free practices on our Leaping Bunny page.