Return Policy

At Bald Glamour, we strive to ensure you are delighted with your purchase. If you are not completely satisfied, we offer complimentary returns under the following conditions:

Return Period: 30 days of receipt. 

Condition: Products must be sealed, in their original package, and in the same condition as received.

Return Process: To request a return, follow these steps:

1. Log in to your account or visit the Return Request Page.

• Provide your email address in the "Email" field and click "Continue."
• Check your email for a message from our store and copy the six-digit verification code.
• Return to the online store and enter the verification code.

2. Select Your Order:

• Click the order you wish to return.
• Select the items you want to return if the order contains multiple items.

3. Provide Return Details:

• Select a return reason and a note for the store if necessary.
• Click "Submit Request".

4. Return Approval: 

• Once we approve the return request, you will receive an email with instructions and a complimentary shipping label.

Store Credit: Receive store credit for your returned items, which will be for future purchases at Bald Glamour. Store credit allows you to explore other products that better suit your needs.

Refund to Original Payment Method: Please let us know if you prefer a refund to your original payment method. We will process this refund within 5-7 business days after receiving the returned item.

Exclusions: Items marked as sale, final sale, promotional gifts, and electronic gift cards are not eligible for return.

Complimentary Gift: Enjoy a complimentary 10ml Rollerball Eau de Parfum of our fragrance of the month with your first purchase of any 1.7oz Eau de Parfum while supplies last. The 10ml Rollerball gift is yours to keep.

Promotional Offer for Returning Customers: Return customers enjoy 25% off their next purchase.

Damages or Defective Items: If your items arrive damaged or defective, don't hesitate to get in touch with us promptly. Provide details and attach pictures of the damaged or defective merchandise. Our customer support will assist you with the return process—email photos to returns@baldglamour.com.